About us

At Two Saints, we are committed to maintaining the trust and confidence of visitors to our website. In particular we want you to know that Two Saints are not in the business of selling, renting or trading email lists with other organisations for marketing purposes. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

Emails

When you contact us using a contact form on our website, we collect your email address so we can respond to you. We will not use your contact information to add you to any mailing lists and will only share your email with the relevant member of staff who can answer your enquiry.

Hotjar

When someone visits www.twosaints.org.uk we use a third party service, Hotjar, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Hotjar to make any attempt to find out the identities of those visiting our website. Please follow the link to the Hotjar Privacy Policy for more information.

Mailing Lists

As part of the registration process for our Involve magazine, which we issue twice a year, we collect personal information through MailChimp. We use that information for a couple of reasons: to tell us about the news you’ve asked us to tell you about and to check our records are right. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information please see MailChimp’s Privacy Policy. You can unsubscribe to our mailing list at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection lead Janice Hughes.

Cookies

A cookie is a small file containing an identifier (a string of letters and numbers) which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use Google Analytics to analyse the use of our website.  Google Analytics gathers information about website use by means of cookies.  The information gathered relating to our website is used to create reports about the use of our website.  Googles privacy policy is available at: https://www.google.com/policies/privacy/.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection lead Janice Hughes.

Changes to this Privacy Policy

This policy was reviewed in May 2018 and will be reviewed again in three years’ time unless changes to legislation require updates to be made sooner.